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Resources and Referrals

 

FTAAAD's mission is to assist older adults and adults with disabilities with the information and services that promote quality of life and independence.  FTAAAD's Information & Assistance line is the perfect starting point for these resources.

 

The SHIP and SMP departments help callers with Medicare and other insurance-related questions, and the FTAAAD Service Directory compiles region-wide resources that are available by county in dozens of categories.

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INFORMATION AND ASSISTANCE PHONE LINE
Information and assistance specialists help a caller determine what they need, then find the best way to get help. These specialists are trained to establish whether a caller may be eligible for certain programs, to help in crisis situations, and to provide extra help when needed. CLICK HERE to learn more.

MEDICARE ASSISTANCE
Our SHIP department provides free and objective one-on-one insurance counseling, information and help to people with Medicare, people who may need Medicare, and people looking into Medicare with someone else in mind. CLICK HERE to learn more.

IDENTIFYING, REPORTING AND PREVENTING MEDICARE FRAUD
Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse. CLICK HERE to learn more.

FTAAAD RESOURCE DIRECTORY FOR NORTHEAST TENNESSEE
This PDF files includes hundreds of regional aging and disability resources broken into dozens of categories. To download the file, CLICK HERE

UPCOMING EDUCATIONAL EVENTS
Learn about upcoming conferences, seminars and other educational events hosted by FTAAAD or other community partners. CLICK HERE to learn more.
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